Table III

Comparison of the Identified Maturity Attributes to the Requirements of ICH Q10

Identified Maturity AttributeICH Q10
Management Communication that Quality is Everyone's ResponsibilitySection 2.1: Management Commitment (a)
Senior management has the ultimate responsibility to ensure an effective pharmaceutical quality system is in place to achieve the quality objectives, and that roles, responsibilities, and authorities are defined, communicated and implemented throughout the company
Site has formal quality improvement objectives and targetsSection 2.2 Quality policy and 2.3 Quality Planning
Clear performance criteria for feedback and coachingSection 2.4 Resource Management
Management should determine and provide adequate and appropriate resources (human, financial, materials, facilities and equipment) to implement and maintain the pharmaceutical quality system and continually improve its effectiveness
(b) Management should ensure that resources are appropriately applied to a specific product, process or site
Quality topics included in at least half of all hands meetingsSection 2.5 Internal Communication
a) Management should ensure appropriate communication processes are established and implemented within the organization
(b) Communications processes should ensure the flow of appropriate information between all levels of the company
Collecting error prevention metricsSection 4. Continual improvement of the pharmaceutical quality system