Behavioral Traits Identified by Delphi 1 Survey Respondents as Important for Those Involved in QRM Activities
| Able to follow process and not jump to conclusions | Able to clearly understand and explain the effects hazards may have on patient safety, product quality, compliance, and the business | Able to uphold the QRM principles but with flexibility |
| Able to exhibit emotional intelligence | Trained in regulatory expectations of QRM, a light level of knowledge of the process being assessed | Be open-minded and willing to learn |
| Able to communicate clearly and effectively | Understands bias and human heuristics and is unbiased | Able to be an agent of change |
| Is analytically minded | Capable of critical thinking | Is a team player |
| Has good organizational skills | Capable of strategic thinking | Is an active listener |
| Has natural leadership ability | Is resilient, courageous, confident, and assertive | Capable of problem solving |
| Able to manage conflict | Able to embrace a quality culture |