The Impact of Quality Culture on Operational Performance—An Empirical Study from the Pharmaceutical Industry

Reference

1. 1.↵
   1. Yu L. X.,
   2. Kopcha M.

   The Future of Pharmaceutical Quality and the Path to Get There. Int. J. Pharm 2017, 528 (1–2), 354–359.

   OpenUrl
2. 2.↵
   1. Yu L. X.,
   2. Woodcock J.

   FDA Pharmaceutical Quality Oversight. Int. J. Pharm. 2015, 491 (1–2), 2–7.

   OpenUrlCrossRefPubMed
3. 3.↵
   1. Srinivasan A.,
   2. Kurey B.

   Organizational Culture: Creating a Culture of Quality. Harvard Business Review 2014, (92), 23–25.
4. 4.↵
   1. Friedli T.,
   2. Kickuth M.,
   3. Stieneker F.,
   4. Thaler P.,
   5. Werani J.

   Operational Excellence in the Pharmaceutical Industry; Friedli T., Kickuth M., Stieneker F., Thaler P., Werani J., Eds.; ECV, Editio-Cantor-Verl: Aulendorf, Germany, 2006.
5. 5.↵
   1. Friedli T.,
   2. Köhler S.,
   3. Buess P.,
   4. Basu P.,
   5. Calnan N.

   FDA Quality Metrics Research: Final Report. 2017.
6. 6.↵
   1. Patel P.,
   2. Baker D.,
   3. Burdick R.,
   4. Chen C.,
   5. Hill J.,
   6. Holland M.,
   7. Sawant A.

   Quality Culture Survey Report. PDA J. Pharm. Sci. Technol 2015, 69 (5), 631–642.

   OpenUrlAbstract/FREE Full Text
7. 7.↵
   1. Hackman J. R.,
   2. Wageman R.

   Total Quality Management: Empirical, Conceptual, and Practical Issues. Administrative Science Quarterly 1995, 40 (2), 309.

   OpenUrlCrossRefWeb of Science
8. 8.↵
   1. Baird K.,
   2. Jia Hu K.,
   3. Reeve R.

   The Relationships Between Organizational Culture, Total Quality Management Practices and Operational Performance. International Journal of Operations & Production Management 2011, 31 (7), 789–814.

   OpenUrlCrossRefWeb of Science
9. 9.↵
   1. Alotaibi F.,
   2. Yusoff R. Z.,
   3. Islam R.

   Assessing the Impact of Total Quality Management Practices and Quality Culture with Competitiveness of Saudi Contractors. American Journal of Applied Sciences 2013, 10 (6), 638–645.

   OpenUrl
10. 10.↵
    1. Naor M.,
    2. Goldstein S. M.,
    3. Linderman K. W.,
    4. Schroeder R. G.

    The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices. Decision Sciences 2008, 39 (4), 671–702.

    OpenUrlCrossRef
11. 11.↵
    Mohammad Mosadegh Rad, A. The Impact of Organizational Culture on the Successful Implementation of Total Quality Management. The TQM Magazine 2006, 18 (6), 606–625.

    OpenUrlCrossRef
12. 12.↵
    1. Scott T.,
    2. Mannion R.,
    3. Marshall M.,
    4. Davies H.

    Does Organisational Culture Influence Health Care Performance? A Review of the Evidence. J. Health Serv. Res. Policy 2003, 8 (2), 105–117.

    OpenUrlCrossRefPubMed
13. 13.↵
    1. Bortolotti T.,
    2. Boscari S.,
    3. Danese P.

    Successful Lean Implementation: Organizational Culture and Soft Lean Practices. International Journal of Production Economics 2015, 160, 182–201.

    OpenUrl
14. 14.↵
    1. Bock A. J.,
    2. Opsahl T.,
    3. George G.,
    4. Gann D. M.

    The Effects of Culture and Structure on Strategic Flexibility During Business Model Innovation. Journal of Management Studies 2012, 49 (2), 279–305.

    OpenUrl
15. 15.↵
    1. Wu S. J.

    The Impact of Quality Culture on Quality Management Practices and Performance in Chinese Manufacturing Firms. International Journal of Quality & Reliability Management 2015, 32 (8), 799–814.

    OpenUrl
16. 16.↵
    1. Wu S. J.,
    2. Zhang D.,
    3. Schroeder R. G.

    Customization of Quality Practices: The Impact of Quality Culture. International Journal of Quality & Reliability Management 2011, 28 (3), 263–279.

    OpenUrl
17. 17.↵
    1. Friedli T.,
    2. Basu P.,
    3. Bellm D.,
    4. Werani J.

    1. Friedli T.,
    2. Lembke N.,
    3. Schneider U.,
    4. Gütter S.

    The Current State of Operational Excellence Implementation: 10 Years of Benchmarking. In Leading Pharmaceutical Operational Excellence: Outstanding Practices and Cases; Friedli T., Basu P., Bellm D., Werani J., Eds.; Springer: Berlin, Heidelberg, 2013.
18. 18.↵
    1. Cohen J.

    Statistical Power Analysis for the Behavioral Sciences, Revised Edition; Acad. Press: New York, NY, 1977.